Privacy Policy

Your personal data and assets are our top priority. We are fully committed to safeguarding them.

Swiftgate Montark collects and retains data vital to your trading activity. Details of how we collect and store this data are set out in the Privacy Policy below

Our policy is underpinned by the following principles:

• Our aim is to provide complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process data, so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, providing you with transparent, concrete information about its use. You are in the driver's seat.

We will always share information promptly when we determine you should be notified. Transparency is central to how we operate.

Our trained staff are always on hand to answer any questions you may have about any aspect of our processes, including our obligations under United Kingdom law. You can contact us at info@swiftgate-montark.com

• We will not use your personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes, including the necessary operation of Swiftgate Montark services and connecting trader members with third-party trading platforms. We may also process data to maintain and improve website functionality and services, protect our rights, and comply with regulatory or other legal obligations. Finally, where necessary, we process data to deliver administrative and other business functions related to the Services we provide to you, the client.

To deliver better services tailored to your preferences and needs, Swiftgate Montark uses personal data.

• To ensure you are able to use the essential tools necessary to protect your personal data and safeguard your rights in this respect:

You can contact us at any time to access all of your personal data. We are also able to update or delete it as needed. Furthermore, we can process requests to transfer that data either to you or to a designated third party. We provide these services and support so that you can more effectively exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank-level protections across all services. While no system can be guaranteed 100%, we are committed to continually enhancing our defences to the highest possible level and further strengthening the safeguards we have in place.

We have a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy sets out our procedures for collecting, processing, and sharing any and all data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or already identified. This specifically includes any person who can be, or has already been, identified in connection with data entrusted to us, or data we are able to access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under 18. We also do not permit individuals under 18 to use our platform for any purpose. If we identify a user, or any information, relating to an individual under 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data required to provide you with our services. Where needed, we may also ask you for additional personal data to verify ownership of your account, for example. To maintain and improve service quality, we collect and analyse data about your use of our platform and services, as well as your interactions with third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are under no obligation to provide your data, choosing not to do so may limit the range of services we can provide. It may also result in restrictions on your access to, and use of, our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that could personally identify you. However, we do collect details such as your specific account activity, your IP address, and the date and time you access the service. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also collect information about the language used by your account.

Regarding personal data collection, we only collect and store the information you consent to share with us when you connect to a third-party trading platform through our service.

Personal data you provide to third-party platforms may include: your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to do so?

The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such use and processing are carried out in accordance with applicable laws in United Kingdom.

The company will only handle, process, or transmit your data in accordance with the relevant laws in United Kingdom. The legal bases for this are:

• You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third‑party trading platform. You have given your consent for your personal data to be processed for one or more purposes.
• To improve services, establish or defend legal claims, and for other legitimate interests, the company may be required to store and process your personal data.
• To comply with legal obligations, we must process data.

If you would like more information about the data processing the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the legal basis.

6. Disclosure of Personal Data to Third Parties

To facilitate the storage and processing of IP addresses, undertake user surveys and analytics, and provide other related services, where necessary, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by that company’s privacy policies. This may include multiple digital trading platforms.

To better serve our clients and enhance overall service quality, the company may, where appropriate, share personal data with its affiliates and partner organisations.

Where required by law, or to protect the company’s rights and assets and those of third‑party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation or insolvency, in accordance with the law.

7. Cookies and Third-Party Service Providers

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable law and standard practice.

Cookies—small text files stored on your device when you visit a website—are used to gather information about browsing behaviour, preferences, and similar details. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our service offerings accordingly. These cookies are also used for website analytics and to compile statistics that support strategic planning.

Broadly, two types of cookies are used on this site. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies have been blocked or removed

If you want to delete or block cookies, you will need to do this via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described elsewhere in this policy. It may be kept for longer to comply with local laws, regulations and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. Upon expiry of that period, and with your consent, it will be shared for a further 12 months.

Our operations include the routine review of all personal data to assess whether it is still required.

9. Transfers of personal data to third countries or international organisations

As necessary to provide our services and/or for security purposes, personal data may be transferred to third countries (outside your home country) and to international organisations using comprehensive security protocols. We apply the highest standards of data security to protect your information and ensure you have access to legal remedies and rights in all cases.

Across the EEA (European Economic Area), all residents benefit from data protection laws and safeguards.

• All data transfers are conducted under EU legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for data transfers and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further information on the specific security measures the company employs to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protecting Personal Data

Personal data is safeguarded using the highest levels of technical and organisational measures, in line with industry best-practice standards. These measures help prevent unlawful or accidental destruction of data, as well as its loss or alteration.

While we apply the utmost care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every situation that your personal data will always be kept error-free. Accordingly, we cannot be held liable where personal data is disclosed, or suffers incidental, intangible, or consequential damage. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any similar cause.

If required by law, including by regulators, law enforcement or other public authorities, we may be obliged to disclose your personal data to those authorities. Once disclosed under a legal obligation, we cannot control how those bodies subsequently handle, store or protect your data.

Anything sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any information transmitted online.

11. Links to third-party websites

This website may include links to third-party applications and websites. Please note that these are not our affiliates and are outside the company’s control; our privacy policy does not apply to them. They maintain their own procedures and priorities for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website, before sharing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will provide notice of any changes via the website and other appropriate channels. The latest version of the privacy policy will be posted on the website, and the revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights set out herein. By emailing the address below, you can exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible by us and therefore verifiable.

You may request your personal data for verification at any time, and it will be supplied in electronic format. If you request additional copies of the data we process, beyond the one already provided, a reasonable fee may be charged.

Rights conferred by law and by the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where this would infringe the rights and freedoms of others.

Right to Rectification

Any omissions or inaccuracies in your personal data may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances. 1) Where your data has been processed without your consent or beyond lawful parameters. 2) Where you request its removal and the Company has no legal obligation to retain it. 3) Where you no longer consent to or accept our processing, even if lawful and within our legitimate interests or those of a third‑party provider. 4) Where we are legally required to delete your data.

The right to erasure is limited where legal obligations under EU law or the laws of any Member State apply. The same applies where data is needed for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data in circumstances where you believe it is inaccurate.

Upon request to restrict the use of your personal data, it will be deleted except in the following circumstances: 1) where laws of the European Union or any Member State prevent deletion. 2) With your consent, where required to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of your personal data to another organisation or company, where technically feasible. This does not affect your right to erasure of your personal data. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Your Right to Decline or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This does not apply retroactively to any processing carried out before your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 sets out when your personal data rights may be limited by European Union law or by the laws of its Member States.

Once we receive your request about your personal data and its processing, we will provide you with access to the information you requested, as set out in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically, free of charge, unless doing so conflicts with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is considered vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the individual making the personal data request, to ensure data protection and security.